Privacy policy

🔒 Privacy Policy

Your privacy is so important to us! At The Imperfect Co., we’re committed to keeping your personal information secure and using it only in ways that help us serve you better.

Information We Collect

We collect information you provide when you:

  • Place an order

  • Create an account

  • Subscribe to our newsletter

  • Contact us for support

This may include your name, email address, phone number, billing/shipping address, and payment information.

How We Use Your Information

We use your information to:

  • Process and deliver your orders

  • Send order updates and shipping confirmations

  • Respond to your questions and provide support

  • Share news about new arrivals, special offers, and boutique updates (you can unsubscribe anytime)

All Sales Final

We keep your information secure, even though we do not process returns or refunds. If there is ever a problem with a damaged or incorrect order, your information allows us to verify your purchase and resolve the issue quickly.

Protecting Your Data

Your information is protected through SSL encryption and Shopify’s secure payment systems. We never sell, rent, or share your personal details with anyone, ever.

Your Rights

You can request to review, update, or delete your personal information by contacting support@imperfectbuthis.com.